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"ORA-01476: Divisor Is Equal To Zero" Error During Creation of ASN Level Obligation (Doc ID 2517390.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


Creating an Advance Ship Notice(ASN) level obligation for the purchase order(PO) which contains complex pack item with UNIT_COST='0', the following error occurs.

Steps to Reproduce:

  1. Log in to Retail Merchandising System (RMS) application.
  2. Go to Tasks -> Import Management -> Create Obligation.
  3. Select level as ASN.
  4. Select Supplier Site and as Supplier select supplier connected with the order from shipment. 
  5. Fill in all required fields and click Save.
  6. Notice that error occurred.


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