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User Gets Application Error When Click Workflow Routing Tab In Home Page (Doc ID 2517858.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Workflow

When attempting to click Workflow Routing in home page
the following error occurs.

ERROR
-----------------------
This feature did not performed as expected. Please contact your Agile administrator


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon Web Client
2. Open Workflow Routing


SERVER LOG
-----------------------

<ActionServlet:ERROR> source exception
Error visiting expression.
com.agile.util.exception.CMDebugException: Error visiting expression.
com.agile.util.exception.CMDebugException: Error visiting expression.
java.lang.NullPointerException
Error visiting expression.
com.agile.util.exception.CMDebugException: Error visiting expression.
com.agile.util.exception.CMDebugException: Error visiting expression.
java.lang.NullPointerException
java.lang.reflect.InvocationTargetException
      at sun.reflect.GeneratedMethodAccessor661.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
      at java.lang.reflect.Method.invoke(Method.java:498)
      at com.agile.admin.metadata.Expr$Visitor.visit(Expr.java:69)
      at com.agile.admin.metadata.Expr.accept(Expr.java:49)
      at com.agile.admin.metadata.SQLGenerator.toSQL(SQLGenerator.java:86)
      at com.agile.cs.query.QuerySearchBuilder.toSQL(QuerySearchBuilder.java:55)
      at com.agile.admin.metadata.SQLExpr.toSQL(SQLExpr.java:77)
      at com.agile.admin.metadata.SQLExpr.toString(SQLExpr.java:81)
      at com.agile.cs.query.QueryCacheResult.execute(QueryCacheResult.java:726)
      at com.agile.cs.query.QueryServiceResult.marshalTable(QueryServiceResult.java:768)
      at com.agile.cs.query.QueryService.marshalTable(QueryService.java:524)
      at com.agile.cs.query.QueryService.getUserWorkflowRoutings(QueryService.java:6183)
      at com.agile.cs.query.QuerySessionBean.getUserWorkflowRoutings(QuerySessionBean.java:1446)
      at com.agile.cs.query.QuerySessionBean_p1ufg1_EOImpl.__WL_invoke_2(Unknown Source)
      
      
com.agile.admin.client.value.AdminException: Node 2000026311 does not exist in the cache. It may have been deleted already.
        at com.agile.admin.server.ADictionary.getNodeByID(ADictionary.java:224)
        at com.agile.cs.query.QueryCacheResult.packColumnValueEx(QueryCacheResult.java:4244)
        at com.agile.pc.cmserver.query.QueryCacheResultChange.packColumnValueEx(QueryCacheResultChange.java:210)
        at com.agile.cs.query.QueryCacheResult.execute(QueryCacheResult.java:1223)
        at com.agile.cs.query.QueryServiceResult.marshalTable(QueryServiceResult.java:768)
        at com.agile.cs.query.QueryService.marshalTable(QueryService.java:524)
        at com.agile.cs.query.QueryService.getUserWorkflowRoutings(QueryService.java:6183)
        at com.agile.cs.query.QuerySessionBean.getUserWorkflowRoutings(QuerySessionBean.java:1446)
        at com.agile.cs.query.QuerySessionBean_p1ufg1_EOImpl.__WL_invoke_2(Unknown Source)
        at com.agile.cs.query.QuerySessionBean_p1ufg1_EOImpl.__WL_invoke_1(Unknown Source)
        at com.agile.cs.query.QuerySessionBean_p1ufg1_EOImpl.__WL_invoke(Unknown Source)
        at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:35)
        at com.agile.cs.query.QuerySessionBean_p1ufg1_EOImpl.getUserWorkflowRoutings(Unknown Source)
        at com.agile.ipa.pc.CMQuery.getUserWorkflowRoutings(CMQuery.java:1378)
        at com.agile.ui.pcm.query.WorkflowRoutingDataModel.loadData(WorkflowRoutingDataModel.java:84)
        at com.agile.ui.pcm.query.WorkflowRoutingDataModel.init(WorkflowRoutingDataModel.java:69)
        at com.agile.ui.pcm.common.ObjectViewHandler.createDataModel(ObjectViewHandler.java:3455)
        at com.agile.ui.pcm.query.InboxSearchHandler.showWorkflowRouting(InboxSearchHandler.java:786)
        at com.agile.ui.pcm.query.InboxSearchHandler.showPreferredInbox(InboxSearchHandler.java:204)
        at com.agile.ui.pcm.query.InboxSearchHandler.displayInboxView(InboxSearchH

Changes

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Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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