Unable to Add a Buddy in User Roster
(Doc ID 2518014.1)
Last updated on SEPTEMBER 11, 2019
Applies to:Oracle Communications Instant Messaging Server - Version 10.0.0 and later
Information in this document applies to any platform.
Unable to add a buddy in the user roster.
The 'Add Buddy' process not finishing with adding the records in the roster.
As an example, it fails with user <USERID>@xmpp-<host.domain.tld>. However, the 'Add Buddy' process works successfully with other users.
Sample extract from 'xmppd' log where the failure occurs:
No configuration changes / upgrades were made to Instant Messaging server.
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