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Billing Care Bill Details Page Is Taking More Than 30 Sec To Load On Production (Doc ID 2519236.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.19.0 version, Customer Care

Scenario:

The first time while trying to open an account in production, can see that the bill details page is taking 33.91 sec to load and the same page when opened in the next tab it is taking 14.69 sec.

On an average can see that the page loading time is always greater than 13 sec.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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