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Manually Adding An Addressee In Documaker Interactive But It Is Not Populating In Preview (Doc ID 2519533.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.6 version, Enterprise Edition

ACTUAL BEHAVIOR
---------------
Manually adding an addressee in Documaker Interactive but it is not populating in Preview


EXPECTED BEHAVIOR
-----------------------
Adding an addressee in Documaker Interactive should display in Preview
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In the XDD, User has several Addressee mappings. In the BDF User references those in the Recipients setup.
2. Enter a PRIMARY recipient on the Addressee tab. Click the Update button, then Save.
3. There are other candidates, but I do not wish to mail a letter to them, so they are remaining candidates.
4. When I preview the document, and look at the PRIMARY bookmark, the name and address for Primary recipient is not there.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view manually added addressees when previewing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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