My Oracle Support Banner

DDService Crashes Every Night at 11pm (Doc ID 2519844.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

DDService crashes daily at 11pm

You have seen for the last 3 nights where DDService has crashed at 23:00. The system restarts the service but you are not seeing anything in the log files that shows what is going on.

DDService log, the last message before the failure with DDService debug level 2 is about autoRemoveAlarms:

Args=[DDService -zones -subscribezone -alarms CONDITIONS EVENTS EXP UNEXP MANUAL ABNORMAL SMS -autoclear 1:23A -validateOperation -summaryobjects ]

03/04/19 23:00:00: DDService 0x7f6c50d0e700,ctp=0x266b978,"autoRemoveAlarms" DDSeventMgr::autoRemoveAlarms - event=DDSevent...
event_source =[3]
event_action =[0]
event_type =[201]
event =[850.70547]
parent_event =[0.0]

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.