My Oracle Support Banner

Unable to do Detail Matching On Discrepancy Review List Screen (Doc ID 2519915.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

While resolving item discrepancy from discrepancy review list screen for the Invoice, when selecting the checkbox for any item and clicking on the 'Detail Match' button, the screen shows the same detail matching screen which having all the discrepant item list. 
 
Steps To Recreate :

       1. Create a Purchase Order (PO) with 2 Items.
       2. Ship & Receive against the PO.
       3. Create a Merchandise Invoice with an item exact qty & other will be discrepancy.
       4. Run reimautomatch, then 1 item will get matched and other item will be URMTCH status.
       5. Navigate to Discrepancy List to resolve the discrepancy.
       6. Select the Invoice and click on Detail Match Button.

       Noticed that the screen shows the same detail matching screen which having all the discrepant item list. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.