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Unable to Login to Insight with LDAP Password (Doc ID 2520045.1)

Last updated on DECEMBER 14, 2024

Applies to:

Oracle Life Sciences Argus Insight - Version 8.1 and later
Information in this document applies to any platform.

Symptoms

LDAP user cannot login to Argus Insight with the following errors:


Errors:
       The system cannot validate your user id or password against LDAP Server.


Crypto log
       Padding is invalid and cannot be removed.
         at System.Security.Cryptography.CapiSymmetricAlgorithm.DepadBlock(Byte[] block, Int32 offset, Int32 count)
         at System.Security.Cryptography.CapiSymmetricAlgorithm.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount)
         at Relsys.Common.General.Crypto.Decrypt(Byte[] baKey, Byte[] baIV, String sStringToDecrypt, String& sError) in c:\AI Build Folder\3 - CommonComponents\Common\Relsys.Common.General\Crypto.cs:line 225

 

PwReports.log
       Exception DetailsMessage
       ERROR: Padding is invalid and cannot be removed.
       Stack Trace
         at Relsys.Common.Authentication.Authenticator.LDAP.LDAPParameters..ctor(String parameterKeysSection) in c:\AI Build Folder\3 -        CommonComponents\Common\Relsys.Common.Authentication\Authenticator\LDAP\LDAPParameters.cs:line 42
         at Relsys.Common.Authentication.Authenticator.LDAP.LDAPAuthenticator.Authenticate(String userName, String userPassword, Dictionary`2 miscParams) in c:\AI Build Folder\3 - CommonComponents\Common\Relsys.Common.Authentication\Authenticator\LDAP\LDAPAuthenticator.cs:line 86

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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