Unable to Login to Insight with LDAP Password
(Doc ID 2520045.1)
Last updated on DECEMBER 14, 2024
Applies to:
Oracle Life Sciences Argus Insight - Version 8.1 and laterInformation in this document applies to any platform.
Symptoms
LDAP user cannot login to Argus Insight with the following errors:
Errors:
The system cannot validate your user id or password against LDAP Server.
Crypto log
Padding is invalid and cannot be removed.
at System.Security.Cryptography.CapiSymmetricAlgorithm.DepadBlock(Byte[] block, Int32 offset, Int32 count)
at System.Security.Cryptography.CapiSymmetricAlgorithm.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount)
at Relsys.Common.General.Crypto.Decrypt(Byte[] baKey, Byte[] baIV, String sStringToDecrypt, String& sError) in c:\AI Build Folder\3 - CommonComponents\Common\Relsys.Common.General\Crypto.cs:line 225
PwReports.log
Exception DetailsMessage
ERROR: Padding is invalid and cannot be removed.
Stack Trace
at Relsys.Common.Authentication.Authenticator.LDAP.LDAPParameters..ctor(String parameterKeysSection) in c:\AI Build Folder\3 - CommonComponents\Common\Relsys.Common.Authentication\Authenticator\LDAP\LDAPParameters.cs:line 42
at Relsys.Common.Authentication.Authenticator.LDAP.LDAPAuthenticator.Authenticate(String userName, String userPassword, Dictionary`2 miscParams) in c:\AI Build Folder\3 - CommonComponents\Common\Relsys.Common.Authentication\Authenticator\LDAP\LDAPAuthenticator.cs:line 86
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |