To Control The Deal End Date Or Deal Validity Based On The CSR Role in Billing Care (Doc ID 2520302.1)

Last updated on APRIL 03, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.19.0 version, Customer Care

For Add On discount, additional requirement is it can be able to control the deal end date or deal validity based on the Customer Service Representative (CSR) role.

Eg: Super CSR can give discount validity of 1 year whereas Tier 1 can give up to a max of 6 months of discount validity.

Solution

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In this Document

Goal

Solution

References

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To Control The Deal End Date Or Deal Validity Based On The CSR Role in Billing Care (Doc ID 2520302.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!