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To Control The Deal End Date Or Deal Validity Based On The CSR Role in Billing Care (Doc ID 2520302.1)

Last updated on APRIL 10, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.19.0 version, Customer Care

For Add On discount, additional requirement is it can be able to control the deal end date or deal validity based on the CSR role.
Eg: Super CSR can give discount validity of 1 year whereas Tier 1 can give up to a max of 6 months of discount validity.
 

Solution

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In this Document
Goal
Solution
References


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