To Control The Deal End Date Or Deal Validity Based On The CSR Role in Billing Care
(Doc ID 2520302.1)
Last updated on FEBRUARY 24, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Customer Care
For Add On discount, additional requirement is it can be able to control the deal end date or deal validity based on the Customer Service Representative (CSR) role.
Eg: Super CSR can give discount validity of 1 year whereas Tier 1 can give up to a max of 6 months of discount validity.
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