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Customer Lose With PublicUserIdentity Exist Leads To Delay In ECE Response (Doc ID 2520459.1)

Last updated on SEPTEMBER 10, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.9.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Elastic Charging Engine(ECE), 11.3.0.9.0 Version,

It is observed that ECE cache has lost some of the customers however the PublicUserIdentity still exist. Hence, "request" approach to ECE however ECE fails after a very long delay and this delay cause ECE slowdown.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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