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Dgidx Performance Issue on Windows (Doc ID 2520665.1)

Last updated on FEBRUARY 18, 2020

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 6.4.1.1 and later
Information in this document applies to any platform.

Symptoms

Dgidx time started to take longer.  It used to take 3 hours but it takes more than 7 hours.  RAM was added which helped temporarily but the slowness started to happen again. 

Version:

MDEX 6.4.1.2

PlatformServices 6.1.4

CAS 3.1.2.1

Toolsframework 3.1.2

OS: 64 bit Windows 2008 R2

Virus Scan: Trend Micro

Endeca running on VM servers.


Reproducible Steps:
1. Run baseline update

Cause

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In this Document
Symptoms
Cause
Solution
References


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