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Custom Section And Extended Near Real Time Not Working, Getting Time Out: DataManager.CommandTimeout (Doc ID 2520983.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.2.2.0 to 6.2.2.0 [Release 6.2.0]
Information in this document applies to any platform.

Symptoms

After upgrading to 6.2.2, Custom Section and Extended Near Real Time is not working. Nothing is denorming.

The following timeout error message is seen:

INFO - Denorm Request for CustomSectionTemplate [*Formulation - Physical Properties (Measured) (pkid:XXXXXXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX - denorm_cs_table_id:XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX] - Starting
INFO - Denorm Request for CustomSectionTemplate [*Formulation - Physical Properties (Measured) (pkid:XXXXXXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX - denorm_cs_table_id:XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX] - DataManager.CommandTimeout = 300
INFO - Denorm Request for CustomSectionTemplate [*Formulation - Physical Properties (Measured) (pkid:XXXXXXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX - denorm_cs_table_id:XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX] - Completed

The timeout setting in DenormConfig.xml file is set to 300 seconds but it is timing out in less than 5 seconds.

Cause

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In this Document
Symptoms
Cause
Solution
References


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