When Testing a Provider Deployment in Primavera Gateway the Connection Fails With Error "Connection unsuccessful, please verify the XML configuration. Unable to connect to the provider instance. Please verify connection details"
(Doc ID 2521308.1)
Last updated on MAY 17, 2023
Applies to:
Primavera Gateway - Version 17.12.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to test the connection of a provider deployment, the following error occurs.
ERROR
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Error in Connection. Verify connection parameters and try again.
The response was: Connection unsuccessful, please verify the XML configuration.
Unable to connect to the provider instance. Please verify connection details.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log on Primavera Gateway.
2. Go to Configuration -> Deployment. Edit the Provider and test connection.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |