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Printing From NMS Viewer Does Not Fill The Whole Page (Doc ID 2521492.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Web Workspace

Printing from NMS viewer does not fill the whole page

When printing a map from NMS viewer (File --> Print menu), the image does not fill the entire print area (regardless of the paper size selected).
If you hit the "+" and "-" signs, it only changes the zoom level of the image itself and not it's ability to fit the page. Hitting the "+" size multiple times results in an "imageable size too small" message.


Either the image should dynamically scale to fit the paper, or there should be an option to scale the image to fit the paper


The issue can be reproduced at will with the following steps:
1. Launch web workspace
2. Grab authority over all zones
3. Open the viewer and target to anything
4. Attempt to print
5. the image will not cover the entire page and there are no options to make it fit.


Cause

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In this Document
Symptoms
Cause
Solution
References


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