Offset Request Missing Deferred Mode For Un-apply Status
(Doc ID 2521613.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Financial Services Revenue Management and Billing - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
The Offset Request functionality is missing the option to move the request to deferred status for cancellation of the offset adjustments (Un-apply). When the invoices involved in the offset request have a large number of bill segments, the request times out when the business user tries to cancel the offset request. This is because it tries to create all the new cancellation transactions real time in the online mode.
This functionality is being used in production and there are cases in which business or IT would need to cancel an offset request. There is no workaround available to cancel high volume requests as manual cancellation is not an option for such high volumes. The option to defer cancellation to the batch mode is missing in the current design.
Can an Enhancement be opened to add this functionality?
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