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"Error 404--Not Found" When Attempting to Reach a Managed Server URL Configured for SSL in a Clustered Environment (Doc ID 2521690.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to connect to managed server, via SSL configuration in a clustered environment, the following error occurs:

ERROR

Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.


STEPS

The issue can be reproduced at will with the following steps:
1. Configure SSL in WebLogic for Team Member using certificate and keystore.
2. Go to Team Member URL using SSL.
3. Observe reported error.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot access the managed server using SSL URL.

Cause

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In this Document
Symptoms
Cause
Solution
References


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