C2M - Appointment Can Be Made On Activity In Error Status (duplicate Error)
(Doc ID 2522403.1)
Last updated on SEPTEMBER 30, 2022
Applies to:
Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 and laterOracle Utilities Meter Data Management - Version 2.2.0.2.0 to 2.3.0.0.0 [Release 2.2 to 2.3]
Oracle Utilities Service and Measurement Data Foundation - Version 2.2.0.2.0 to 2.3.0.0.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.
Symptoms
Context: SOM can be configured to throw an Activity into the Validation Error status if it finds a duplicate Activity of a certain type and within a specified time threshold.
Issue: The Appointment Portal allows you to Request Slots and Book Appointment for an Activity that is in the Validation Error status due to it being determined to be a duplicate of another Activity
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |