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Activity Completion in field with "No Read Taken" attribute set leads to Completion Event in Error Status (Doc ID 2522673.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Utilities Customer to Meter Base - Version and later
Oracle Utilities Meter Data Management - Version and later
Oracle Utilities Service and Measurement Data Foundation - Version and later
Information in this document applies to any platform.


In certain cases, a field crew is physically unable to secure a read for an Activity (e.g. Cut for Nonpay).  In these cases, service is stopped, and the No Read Taken attribute is captured in MWM and sent back to SOM/C2M.  When SOM tries to process a read for the Create FA IMD Completion Event (CE), it fails and leaves the CE in an error status. 




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