My Oracle Support Banner

Activity Completion in field with "No Read Taken" attribute set leads to Completion Event in Error Status (Doc ID 2522673.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 and later
Oracle Utilities Meter Data Management - Version 2.2.0.2.0 and later
Oracle Utilities Service and Measurement Data Foundation - Version 2.2.0.2.0 and later
Information in this document applies to any platform.

Symptoms

In certain cases, a field crew is physically unable to secure a read for an Activity (e.g. Cut for Nonpay).  In these cases, service is stopped, and the No Read Taken attribute is captured in MWM and sent back to SOM/C2M.  When SOM tries to process a read for the Create FA IMD Completion Event (CE), it fails and leaves the CE in an error status. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.