Customer Order Creation From External OMS Requires State In Address For Customer Information Details
(Doc ID 2522870.1)
Last updated on JUNE 12, 2021
Applies to:Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.
When attempting to Create a customer order in RMS from an external Order Management System, without filling state the following error occurs.
Error: State and Country ID must both be populated or both must be null. Customer order no %CUSTOMER_ORDER_NO%, Fulfill order no %FULLFILL_ORDER_NO%.
Steps to Recreate:
1. Create a customer Order from an external OMS.
2. Do not pass customer details and state in address.
3. Notice that message fails in RIB.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document