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Unable To Create Configuration Item For Multi-level ATO BUY Model (Doc ID 2523392.1)

Last updated on JULY 09, 2022

Applies to:

Oracle Global Order Promising - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Oracle Global ATP Server

Unable to create a configuration item for multi-level ATO BUY model

 ERROR
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Error - Configuration will not be created as Config BOM was not created in any org for MODEL AA


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
The issue can be reproduced at will with the following steps:
1. Orders, Returns > Sales Orders
2. Sales Order form, Line Items tab, with the cursor on Line 1.1, Ordered Item: MODEL AA
3. Attempted to configure and progress an ATO sales order and when progressing the order was given the error.



Cause

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In this Document
Symptoms
Cause
Solution
References


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