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Thread Pool Issues-- Jobs Are Intermittently Failing (Doc ID 2523559.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On ORMB v2.5.0.3.0, Batch jobs are failing intermittently.

Below error is displayed on log file while starting the batch:

 - 2018-11-23 20:37:19,206 [pool-2-thread-5] INFO (support.batch.DistributedJobExecuter) Creating initial run for batch control C1-PDTXN
 - 2018-11-23 20:37:19,312 [pool-2-thread-5] INFO (support.cluster.BatchClusterCache) updateEntryWithRunInfo key: 672944911 runId: BatchRun_Id(batchControlId: [C1-PDTXN], batchNumber: 21, batchRerunNumber: 0) threadId: null
 - 2018-11-23 20:37:19,314 [pool-2-thread-5] ERROR (support.cluster.BatchClusterCache) Unable to update entry with key: 672944911.
Entry not found com.splwg.shared.common.LoggedException: Unable to update entry with key: 672944911. Entry not found
at com.splwg.shared.common.LoggedException.raised(LoggedException.java:67) [spl-shared-4.3.0.1.0.jar:?]
at com.splwg.base.support.cluster.BatchClusterCache.updateEntryWithRunInfo(BatchClusterCache.java:379) [spl-base-4.3.0.1.0.jar:?]
at com.splwg.base.support.cluster.ClusteredNode.__AW_processJobEntry(ClusteredNode.java:922) [spl-base-4.3.0.1.0.jar:?]
at com.splwg.base.support.cluster.ClusteredNode.processJobEntry(ClusteredNode.java) [spl-base-4.3.0.1.0.jar:?]
at com.splwg.base.support.cluster.EntryInsertedThread.run(EntryInsertedThread.java:31) [spl-base-4.3.0.1.0.jar:?]
at java.util.concurrent.ThreadPoolExecutor.__AW_runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_152]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java) [?:1.8.0_152]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_152]

Cause

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In this Document
Symptoms
Cause
Solution
References


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