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File Manager HTTP Status 500 Error After Applying 9.3.6 RUP 7 (Doc ID 2523865.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

File Manager Issue after 9.3.6 RUP 7 update.

ERROR
-----------------------
HTTP Status 500 – Internal Server Error
Type Exception Report

Message An exception occurred processing JSP page [/AfterDownloadErrorForward.jsp] at line [45]

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

org.apache.jasper.JasperException: An exception occurred processing JSP page [/AfterDownloadErrorForward.jsp] at line [45]

The issue can be reproduced at will with the following steps:
1. Applied 9.3.6 RUP 7
2. Start File Managers
3. Receive HTTP Status 500 – Internal Server Error

Changes

 Applied 9.3.6 RUP 7

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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