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The P6 Login Screen Does Not Retain a User's Previous Login Name and Database Alias Selections at the Launch of Their Next P6 Professional Session on a Terminal Services or Citrix Server (Doc ID 2524092.1)

Last updated on OCTOBER 02, 2019

Applies to:

Primavera P6 Professional Project Management - Version 8.3.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When a user launches P6 installed on a Terminal Services or Citrix server, the login screen sometimes displays a different username and database alias than the ones they had entered/selected previously, requiring them to select the desired database connection and re-enter their account name before logging in to P6.

EXPECTED BEHAVIOR

The login screen should retain the user name and selected database alias from the user's previous P6 session.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:
   1. Launch P6.
   2. View the reported behavior.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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