Maintain Primary Zone Group Screen Throws AuthenticationFailedException "Invalid Username/password" (Doc ID 2524573.1)

Last updated on MAY 06, 2021

Applies to:

Symptoms

The Maintain Primary Zone Group screen throws RPM fatal exception.

Error
-----------------------
"ERROR RetekBusinessException thrown while executing: com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb

  No cause associated

[null, null, Invalid username/password, please try again.]


at com.retek.rpm.domain.security.service.SecurityCoreServiceImpl.handleInvalidAuthentication(SecurityCoreServiceImpl.java:415)
..
at com.retek.rpm.app.zonestructure.service.ZoneGroupAppServiceImpl.findZoneRetailDefinitionVOs(ZoneGroupAppServiceImpl.java:640)
... 27 more"

Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a zone set up in the RPM system.
2) Click on "Maintain Primary Zone Group" screen and observe that it throws a fatal exception.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.