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Maintain Primary Zone Group Screen Throws AuthenticationFailedException "Invalid Username/password" (Doc ID 2524573.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Price Management - Version 13.2.7 and later
Information in this document applies to any platform.

Symptoms



The Maintain Primary Zone Group screen throws RPM fatal exception.

Error
-----------------------
"ERROR RetekBusinessException thrown while executing: com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb

  No cause associated

[null, null, Invalid username/password, please try again.]


at com.retek.rpm.domain.security.service.SecurityCoreServiceImpl.handleInvalidAuthentication(SecurityCoreServiceImpl.java:415)
..
at com.retek.rpm.app.zonestructure.service.ZoneGroupAppServiceImpl.findZoneRetailDefinitionVOs(ZoneGroupAppServiceImpl.java:640)
... 27 more"

Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a zone set up in the RPM system.
2) Click on "Maintain Primary Zone Group" screen and observe that it throws a fatal exception.



Cause

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In this Document
Symptoms
Cause
Solution
References


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