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RPM Simple Promotion at Dept Level Gets Stuck in Conflict Checking if the Volume Is High (Doc ID 2524631.1)

Last updated on APRIL 14, 2020

Applies to:

Oracle Retail Price Management - Version 16.0.1 to 16.0.3 [Release 16.0]
Information in this document applies to any platform.

Symptoms


Actual Behavior


When creating a Promotion at Dept/Class level, the RPM Conflict Check hangs and never completes even after 8 hours.

Expected Behavior

Expect the process to be completed in a few minutes.

Steps


1. Create a Simple Promotion at the Dept/Class level.
2. Approve the promotion.
3. The conflict check on this scenario is the performance issue because it is taking hours to come back.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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