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Billing Care Not Passing PIN_FLD_PAYMENT_REASONS Array In Input Flist Of Op_Pymt_Collect (Doc ID 2525148.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On BRM 12.0.0.0.0 version, Billing Care

When creating a new payment from "Make a Payment" screen in Billing Care, a reason is selected.
The problem is that Billing Care is not passing PIN_FLD_PAYMENT_REASONS array to Billing and Revenue Management (BRM), in the input flist of op_pymt_collect

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log in to Billing Care and open an account
2. Go to "Actions > Payments > Make a Payment" ; "Make a Payment" windows appears
3. Select Cash as payment method
4. Fill in Amount, Receipt Date and Receipt No fields
5. Click "* Select a reason" drop-down list and select a reason
6. click "Save" button

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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