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FAQ: Errors While BRM installation and pin_glchartaccts File loading (Doc ID 2526157.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Purpose

 To clarify BRM 7.5 installation questions 

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Goal
 On : 7.5.0.0.0 version, installation and Upgrade

Qn1:pin_setup error for GLCHARTACCTSs not loaded properly why?
 Qn2: We need to upgrade to PS22. Should we fix this GL error first, or should continue without it?
 Also in the installation notes, its mentioned that PS22 should be installed on BRM Release 7.5.0 RTW + MPS1 (21513185)
User could not find MPS1 for linux 64 bit, its there for linux 32 bit. Can you please provide the link?
Can we directly apply MPS1(PS13) on top of 7.5.0 base version? And then directly PS22, or there is any dependency on any Patch set?
  
Qn3:We also noticed many components are missing in COMPONENT_LIST & PRODUCT_LIST like gsm, gprs. collections etc
Do we need to run pin_setup again with missing components? Can you provide the list of all components?
 Qn4: load_pin_device_permit_map and  load_pin_device_state binaries are missing from PIN_HOME/bin even after Patch 1617728 applied why?  
 
Qn5: During MPS1 upgrade, getting the following error why?
 
Qn6: Getting the following error in dm_oracle.log Why?
/brmapps/opt/portal/7.5/bin/dm_oracle: symbol lookup error: /brmapps/opt/portal/7.5/sys/dm_oracle/dm_oracle11g64.so: undefined symbol: get_psiu_decrypt_with_key_func_ptr
 
Qn7:Installed Wireless suite which installs service framework also, but it failed in pin_setup with below error why?
load_pin_device_permit_map is missing, and partition_utils.pl too.

 Solution
References


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