Adjusted Duration Always Goes Back To 00:00:00 After Entering A New Value On The Timesheet Via MCP
(Doc ID 2526210.1)
Last updated on OCTOBER 10, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 and later Information in this document applies to any platform.
Symptoms
On : 2.3.0.3.0 version, Mobile Communications Platform
Adjusted duration always goes back to 00:00:00 after entering a new value on the Timesheet via MCP
On the MCP device (via chrome), the crew can review his/her timesheet when ending his/her current crew shift. When reviewing the timesheet, the crew can add additional Timesheet time entries however the crew is not able to do it since after adding a time it always goes back to 00:00:00.
Please note that this perfectly works on the previous version of MWM v2.3 SP2. encountered the issue on MWM v2.3 SP3.
Changes
Cause
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