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Performance Slow when Editing Promotion from Promotion Search Results Screen (Doc ID 2526560.1)

Last updated on JUNE 23, 2020

Applies to:

Oracle Retail Price Management - Version 14.1.3 to 14.1.3 [Release 14.1]
Information in this document applies to any platform.

Symptoms


You experience poor performance when attempting to open the Maintain Component screen. To open complex promo takes an excessive amount of time (approximately 10 minutes) and renders the screen practically unusable.

And, for a similar promotion, it opens in 8 minutes, another in 51 seconds.

What is Changed
-----------------------
Applied the <Patch 28585221> - "PERFORMANCE ISSUE WHEN EDITING PROMOTION FROM PROMOTION SEARCH RESULTS SCREEN"

Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a complex promo with 400 components.
1a.In the Promotions > Maintain Promotion, Search for a promotion.
2. In the Promotion Search Results pane, select the promotion you want to edit.
3. Click Edit.
3a. Here takes an excessive amount of time


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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