KPI - Activity Cancellation Not Being Created
(Doc ID 2526740.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On : 184.108.40.206.0 version, Mobile Communications Platform
KPI - Activity Cancellation not being created
Activity cancellation KPI is not being generated even after M1-ALMTR and M1-ATMTR batch jobs.
When a FA is cancelled in CCB the corresponding FA in MWM is cancelled in Dispatched, Enroute. The alerts are being created for FAs when they are cancelled but a KPI for Activity cancellation is not being created.
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