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KPI - Activity Cancellation Not Being Created (Doc ID 2526740.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Mobile Communications Platform

ACTUAL BEHAVIOR
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KPI - Activity Cancellation not being created

Activity cancellation KPI is not being generated even after M1-ALMTR and M1-ATMTR batch jobs.

When a FA is cancelled in CCB the corresponding FA in MWM is cancelled in Dispatched, Enroute. The alerts are being created for FAs when they are cancelled but a KPI for Activity cancellation is not being created.

Cause

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In this Document
Symptoms
Cause
Solution
References


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