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CopyToIntakeRecordFields Attached Rule Fails When Attached To Intake Record Transaction (Doc ID 2527570.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.27 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.27 version, General

ACTUAL BEHAVIOR
---------------
Intake Record processing transaction fails when CopyToIntakeRecordFields business rule is attached.
 

Failed to load IntakeRecords for Group Customer for query: SELECT AsIntakeRecord.IntakeRecordGUID AS "IntakeRecordGUID", AsIntakeRecord.ChangesXML AS "ChangesXML", AsIntakeRecord.ChangeTypeCode AS "ChangeTypeCode", AsIntakeRecord.FileID AS "FileID", AsIntakeRecord.IntakeFileGUID AS "IntakeFileGUID", AsIntakeRecord.PreProcessGMT AS "StatusCode", AsIntakeRecord.ProcessGMT AS "ProcessGMT", AsIntakeRecord.RecordCorrelationID AS "RecordCorrelationID", AsIntakeRecord.RecordTypeCode AS "RecordTypeCode" , AsIntakeRecord.RecordXML AS "RecordXML" , AsIntakeRecord.StatusCode AS "StatusCode" , AsIntakeRecord.ProcessOrder AS "ProcessOrder" FROM AsIntakeRecord JOIN AsIntakeFile ON AsIntakeRecord.IntakeFileGUID = AsIntakeFile.IntakeFileGUID
 JOIN AsIntakeProfile ON AsIntakeFile.IntakeProfileGUID = AsIntakeProfile.IntakeProfileGUID
WHERE AsIntakeProfile.GroupCustomerClientGUID= '' .
Conversion failed when converting from a character string to uniqueidentifier

Note that this is not a configured Query. This logic does not appear anywhere in the configuration for the File transaction.

Sample Configuration used:
Transaction logic defining variable for attached rule -






EXPECTED BEHAVIOR
-----------------------
CopyToIntakeRecordFields transaction should process successfully, and copy data back into dynamic Record level fields.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1) Create an Intake Profile
2) Configure Record Definition XML with dynamic fields, and a processing transaction.
3) Configure Intake Record transaction, with CopyToIntakeRecordFields attached business rule.
4) Process an intake file on this profile with at least one record.
5) Navigate to Records associated with completed intake file, view System Errors associated with intake record processing transactions.


BUSINESS IMPACT
-----------------------
Analysis performed by Intake Record transactions cannot write to dynamic configured Intake Record Fields, impeding reporting, history logging, and user interface clarification.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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