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CopyToIntakeProfileFields Fails On Intake File Transaction (Doc ID 2527571.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.27 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.27 version, General

ACTUAL BEHAVIOR
---------------
CopyToIntakeProfileFields attached rule fails when attached to an Intake File processing transaction, incorrectly citing: "Cannot perform the CopyToIntakeProfileFields business rule because the data belongs to different Group Customer."

EXPECTED BEHAVIOR
-----------------------
BR will copy data from Intake File processing transaction into the configured fields of the Intake Profile

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1) Create Intake Profile on a group customer, with some dynamic fields.
2) Configure Intake File processing transaction, with calculated data for insertion into Profile Fields.
3) Attach BR to File Processing Transaction.
4) Process an intake file.
5) Observe generated System Error at File level.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Data cannot be copied into the Profile fields by the intake processing. These fields are being used for reporting, history, and display of dynamic profile specific information which changes as files are loaded.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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