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Invoices with Cost Discrepancies that were resolved by using RCA Actions are not Posted to AP (Doc ID 2527576.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Retail Invoice Matching - Version 14.0.3 and later
Information in this document applies to any platform.

Symptoms

Invoices with cost discrepancy that were resolved by using RCA actions are not been posted to AP. They get stuck on REIM.

Steps to reproduce:

1-create a Purchase order
2-Receive one shipment to the purchase order
3-Enter 2 invoices to the purchase order
- Header and detail
- One of the items need to be in both invoice but with different costs
- Generate some lines match and others with quantity and cost discrepancy
4- Run Automatch process that will generate the cost and item discrepancies
5- to fix the discrepancy of the item need to generate a reason code PAD with type POMR with a RCAMR
7- A credit note quantity request need to be created after reimrollup execution due to qty discrepancy to the second invoice that was invoice with the wrong value
6- To the cost discrepancies to amend the cost with a receive cost adjustment must generate a Credit note request cost due to a RCAMR
  Because exists a previous Invoice in Match status a credit note cost request with a difference between the RCAMR resolution and the Match invoice cost
7- all documents are posted with the exception of the invoice where the RCAMR was applied to the item

Cause

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In this Document
Symptoms
Cause
Solution
References


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