My Oracle Support Banner

Effective Pricing UI - Server Has Encountered A Problem When Paging Through Records (Doc ID 2527593.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


Currently the following behavior is noticed on Effective Pricing UI:

If there are multiple rate components in the list (means there are multiple pages), and user clicks on any existing component (which has broadcast button), and after that clicks on broadcast button -> additional section may appear or not, this does not matter. And if right after that user clicks on 'Next' or 'Previous' page button in [Rate Components] section, error message appears in popup: "The server has encountered a problem. Your request cannot be processed Please try again" . Once popup is closed, error is displayed in [Rate Components] section. In order to see the list of rate components, user should collapse and expand again [Rate Components] zone, error disappears.

How can this be resolved?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.