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Icons No Longer Displaying in Argus After Internet Explorer Update Security Update To 11.0.110 (Doc ID 2527924.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.7 and later
Information in this document applies to any platform.

Symptoms

On Applications Oracle Life Sciences Argus Safety Version : 7.0.7 and higher

User are unable to see the icons in Argus Application e.g. flag icon, zoom(binocular) icon etc., .

But when they click on the place where the icon should be there it is working as intended.

Upon our analysis, it has been observed that, Internet Explorer security updates have occurred on these machines which is causing this issue.


The issue can be reproduced at will with the following steps.
 1. Launch Argus on upgraded IE Browser
 2. Navigate for example to [Analysis] tab and note that flag icons are not visible.


Cause

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In this Document
Symptoms
Cause
Solution


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