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Transaction Feed Management Dashboard UI is Very Slow and Getting Timed Out (Doc ID 2528050.1)

Last updated on SEPTEMBER 25, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Financial Services Revenue Management and Billing (ORMB) v2.6.0.1.0, Transaction Feed management dashboard UI is very slow and getting timed out.

ACTUAL BEHAVIOR
----------------------------
1) Feed Management dashboard UI is taking long time to load and gets timed out (Search without any search criteria)
2) Even by giving search criteria: Header FROM-TO DATE and TXN Source, result did not get loaded and timed out error is thrown on UI.

EXPECTED BEHAVIOR
--------------------------------
The feed management dashboard should not get timed out while searching. Proper result should be displayed on the dashboard instead of any timeout.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Feed Management Dashboard and search with any of the given filters (for example, Transaction Header ID).

BUSINESS IMPACT
---------------------------
The issue has the following business impact:
Due to this issue, users cannot use the UI Search in TFM Dashboard and affecting the usage.

Cause

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In this Document
Symptoms
Cause
Solution
References


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