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Change Analyst Receiving Duplicate Notifications on Status Changes (Doc ID 2528881.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When changing workflow status from pending to submitted, duplicate emails of Changes like ECO/ECR/Deviation are sent

Expected Behavior

When changing workflow status from pending to submitted, single email of Changes like ECO/ECR/Deviation is sent

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Create Change Order
  2.  Change status from pending to submitted

Cause

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In this Document
Symptoms
Cause
Solution
References


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