MMS_REFUND End With Reasons=NO_QUALIFIED_CHARGE_OFFERS, ZERO_RUM_QUANTITY, NO_RATED_EVENT_PERSISTED
(Doc ID 2529004.1)
Last updated on FEBRUARY 08, 2021
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
As per below scenario, the user is not able to proceed a MMS (Multimedia Messaging Service) refund request.
1. A MMS event was rated successfully.
2. A MMS refund event failed with the following reasons:
Despite this, the event was treated as a “non refundable” MMS event. The system tries to find a charge selector fitting the payload data from the charge offers found for the account.
But no configuration was found in charge selectors. So, there is a failure as no charge offer with charge selector was found as the proper one.
Since it is known as a MMS refund event, why charge selectors are verified?
Should not this event be treated just as a credit operation on balances debited in the previous session?
Should not the list of balances and the quota for crediting the balances be found from the MMS debit event session?
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