Error is encountered when billing item with rate version break for bill determinants (BD) service agreement (SA)
(Doc ID 2529177.1)
Last updated on DECEMBER 18, 2022
Applies to:
Oracle Utilities Meter Data Management - Version 2.1.0.3 and laterOracle Utilities Customer Care and Billing - Version 2.4.0.3.0 to 2.7.0.1.0 [Release 2.4 to 2.7]
Information in this document applies to any platform.
Symptoms
MDM bug when lighting rate has multiple rate versions
Issue - Error is encountered when billing item with rate version break for bill determinants (BD) service agreement (SA)
ERROR -
Errors in the message received from MDM
STEPS -
The issue can be reproduced at will with the following steps:
1. Item based billing using New Rates (i.e. calc groups, not rate components)
2. Bill for a certain period (don’t complete)
3. Add a new effective calculation group for the billing period.
4. Rebill the non-completed bill segment – the new bill segment has the error reported by the customer
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |