Error is encountered when billing item with rate version break for bill determinants (BD) service agreement (SA)
(Doc ID 2529177.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Utilities Meter Data Management - Version 188.8.131.52 and later
Oracle Utilities Customer Care and Billing - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
MDM bug when lighting rate has multiple rate versions
Issue - Error is encountered when billing item with rate version break for bill determinants (BD) service agreement (SA)
Errors in the message received from MDM
The issue can be reproduced at will with the following steps:
1. Item based billing using New Rates (i.e. calc groups, not rate components)
2. Bill for a certain period (don’t complete)
3. Add a new effective calculation group for the billing period.
4. Rebill the non-completed bill segment – the new bill segment has the error reported by the customer
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