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Error is encountered when billing item with rate version break for bill determinants (BD) service agreement (SA) (Doc ID 2529177.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Utilities Meter Data Management - Version 2.1.0.3 and later
Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms


MDM bug when lighting rate has multiple rate versions

Issue - Error is encountered when billing item with rate version break for bill determinants (BD) service agreement (SA)

ERROR -
Errors in the message received from MDM


STEPS -
The issue can be reproduced at will with the following steps:
1. Item based billing using New Rates (i.e. calc groups, not rate components)
2. Bill for a certain period (don’t complete)
3. Add a new effective calculation group for the billing period.
4. Rebill the non-completed bill segment – the new bill segment has the error reported by the customer



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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