My Oracle Support Banner

Capturing Data for an OSM Configuration Review SR (Doc ID 2530166.1)

Last updated on MAY 26, 2020

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

Purpose

The purpose of this KM is to provide an outline for when an OSM Configuration Review SR is started or requested by Oracle Support.   It is intended as a guideline and is expected to grow over time. 

Scope

This defines the initial data that is typically requested to start a review of this type.  This is focused, and based, on the OSM product only. 

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Purpose
Scope
Details
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.