Plan Transition Results In Core Dump In Case Of Vertex Failure
(Doc ID 2530182.1)
Last updated on MARCH 04, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Plan transition results in below core dump when one calls a custom intermediary service to validate tax, which then calls Vertex to validate and this transaction has a failure.
Steps to reproduce:
1. Create 2 plans with options: Plan A and Plan B, enable transition among them.
2. Create a customer and purchase plan A.
3. Do a plan transition from Plan A to Plan B.
Plan transition will do the following internally.
a) Cancel all deals under Plan A
b) Purchase new deals under Plan B
If the cancel_deal transaction fails in step a above, then issue will be reproduced.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document