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After Glassfish Domain Restart, Convergence Users Are Unable to Access Their Mail (Doc ID 2530809.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

After a Glassfish domain restart, Convergence users are unable to access their mail.

Basically, the user is shown the Address Book page when they log in (rather than the Mail page) and when they choose the 'Mail' selector on the left hand side, they see a completely blank pane on the right, rather than their inbox. It is impossible for them to see their mail?

Cause

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In this Document
Symptoms
Cause
Solution
References


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