My Oracle Support Banner

Issue While Restarting ECE Becuase of End Validities (Doc ID 2531017.1)

Last updated on MAY 02, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Goal

The user is facing issue when starting customerUpdater once whole ECE gets down to load customer data in ECE cache because of valid_to(balances) or purchase_end_t/cycle_end_t/usage end_t (purchased_product_t/purchased_discount_t) is less than valid_from (balances) or purchase/cycle/usage_start_t (purchased_product_t/purchased_discount_t) as ECE doesnot accept this behaviour.

How to fix this issue?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.