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Documaker Running Extremely Slow (Doc ID 2531284.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Documaker - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0 version, Documaker Server

ACTUAL BEHAVIOR
---------------
Documaker running extremely slow

Currently we have our batch Documaker and our adhoc interactive Documaker environments on the same server. We started an initiative to split them to make upgrades simpler (both would not need to be upgraded at the same time). We built new development and QA Documaker servers. The new development server is running extremely slow. It takes 2 minutes and more for a simple letter to complete and render. This same letter in our Production environment completes in seconds. Something is not compatible in our new development environment.

EXPECTED BEHAVIOR
-----------------------
Performance should be better.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users feels performance should be better.

Cause

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In this Document
Symptoms
Cause
Solution
References


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