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Convergence "mailto:" hrefs are sanitized away and text/plain messages / parts lose all formatting (Doc ID 2531323.1)

Last updated on OCTOBER 23, 2023

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

The Convergence sanitizer has the effect of removing "mailto:" links.

The following parameters are set in Messaging Server and Convergence:


The problem now is that the mail address is no longer clickable in the Convergence UI to compose a new message.

Setting 'mail.htmlsanitizer.additionalwhitelist = "javascript:"' is not an acceptable workaround, as that completely defeats the purpose of using the sanitizer.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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