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CCB-SOM: Meter On/Off Status in CCB after Cut For Non Payment (Doc ID 2531338.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Oracle Utilities Meter Data Management - Version and later
Oracle Utilities Service Order Management - Version and later
Information in this document applies to any platform.


Context: CCB-SOM/MDM Integration for SOM managed Field Work when Meters are redundantly maintained in CCB

Question: What is the expected outcome for a Cut For Non Payment scenario in CCB with respect to the Meters and their install history to Service Points?


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