Argus BI Publisher Reports Stuck At "Executing" - Report Completes in BIP but Status and Report Output Not Updating in Argus
(Doc ID 2531669.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.1.2 and laterInformation in this document applies to any platform.
Symptoms
On Applications Oracle Life Sciences Argus Safety Version : 8.1.2.2
Running with BI Publisher 12c.
When executing reports from inside BI Publisher, all works fine.
When executing regular reports from Argus with Native reporting it all works fine.
However when executing reports from Argus with the BI Publisher engine, the reports get stuck at "Executing" status.
Can see the reports have completed inside BI Publisher and can open them from that console. However Argus still remains "Executing" and are unable to open the reports from there.
In the agproc.log we see:
[EnterpiseID: DEFAULT] 15-Apr-2019, 08:07:49:812, [1], UserId: agrepgen, Enter CDBase::AesUserDecrypt(Line: 7119)
[EnterpiseID: DEFAULT] 15-Apr-2019, 08:07:49:828, [1], UserId: agrepgen, Exception DetailsMessage
Error:1; Line: 7132: ERROR: Padding is invalid and cannot be removed.
Stack Trace
[EnterpiseID: DEFAULT] 15-Apr-2019, 08:07:49:828, [1], UserId: agrepgen, Exit CDBase::AesUserDecrypt, Return Value: Line: 7149, Execution Time: 00:00:00:015
[EnterpiseID: DEFAULT] 15-Apr-2019, 08:07:49:828, [1], UserId: agrepgen, Enter CDBase::GetFieldString(Line: 2018)
Changes
New Install
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |