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Able To Connect LDAPS Via JavaClient But Not Via Weblogic Admin Console (Doc ID 2532125.1)

Last updated on OCTOBER 26, 2023

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to configure LDAP Active Directory Server settings for WebLogic Admin console
with LDAPS(LDAP over SSL) the following error occurs on the window when saving.

ERROR
[Security:090834]No LDAP connection could be established. ldaps://xxxxxxxx.com:636 Cannot connect to the LDAP server

FACT
1. Installed LDAPS server certificate to application server JRE via the keytool command.
2. LDAP Active Directory settings on Java Client Admin > Server Settings > LDAP node can connect using LDAPS protocol.

STEPS
The issue can be reproduced at will with the following steps:
1. Login to WebLogic Admin console
2. Configure the LDAP Active Directory server using LDAPS protocol on Security Realm -> AgileRealm -> Providers -> LDAP server -> Provider Specific tab

Cause

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In this Document
Symptoms
Cause
Solution
References


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