My Oracle Support Banner

Stock On Hand (SOH) is Not Updated in SIM For Return Transactions Processed for POS Return Transactions (Doc ID 2532383.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

Return transaction from POS via Webservices fails to increase the SOH Store Inventory Management(SIM).

Steps to Reproduce:


1. Ring a return transaction in POS.
2. Observe the record created in POS_TRANSACTION table and processed successfully. But the STORE_ITEM_STOCK.QUANTITY is not increased.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.