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During Failover To Backup Site ECE Is Unable To Retrieve The Rated Events From Primary Site (Doc ID 2532753.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.9.0 and later
Information in this document applies to any platform.

Symptoms

On : ECE 11.3.0.9.0 version, High Availability

On an "Active-hot standby" disaster recovery architecture where the production site (site1) is "active" and the backup site (site2) is "active stand-by", the primary storage node of NoSQL DB from production site (site1) is replicating the data to the secondary storage node of NoSQL DB from backup site (site2).
When the procedure to failover to the backup site is executed, when running Rated Event Formatter from backup site in order to process events which were rated by ECE running on production site (which went down), the following error is logged:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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